Privacy Policy

1 Information We Collect

• Contact Information: We may collect your name, email address, mobile phone number, mailing address, and any information you voluntarily submit through our contact or inquiry forms when you submit forms, book appointments, or request information.
• Communications Data: If you opt in, we collect your messaging preferences and maintain records of consent and opt-out activity related to our email and SMS communications.
• Usage and Device Information: We use cookies, pixels, and analytics tools to collect information about how you use our website, including IP addresses and interaction data.
• Appointment and Service Data: If you schedule consultations or use our services, we collect details associated with those interactions.

2 How We Use Your Information

We use your information to:

• Provide requested services and customer support.
• Send appointment confirmations and reminders via email and SMS to recipients who have opted in.
• Send email and SMS communications that you have explicitly consented to receive.
• Improve our services, websites, and customer experience.

3 SMS Communications

If you provide your mobile phone number and expressly opt in to receive SMS messages, Strategic Global Solutions, LLC may send text messages regarding appointment reminders, account notifications, service updates, customer support, or other communications that you have requested.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out of SMS messages at any time. Reply HELP for assistance.

SMS messages are sent only to users who have provided their express consent through our online forms or other approved opt-in methods.

4 Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings.

5 How We Share Your Information

We do not sell your personal information. We adhere to the following standards:

• Non-Sharing Clause: No personal information will be shared with third parties or affiliates for marketing or promotional purposes.
• Mobile Information: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service or SMS delivery providers, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• Service Providers: Information sharing to subcontractors in support services, such as customer service or dispatch tools, is permitted. These providers may only use information to perform services on our behalf.
• Legal and Safety: We may disclose information if required by law or to protect the safety and security of our users and business.

SMS opt-in data and consent will not be sold or shared with third parties or affiliates for marketing or promotional purposes. Information may be shared only with service providers that assist in delivering SMS messages or providing customer support.

6 Your Choices

• Email Opt-Out: You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any email.
• SMS Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications unless you provide new consent. Reply HELP for assistance.
• Access and Correction: You may contact us to request access to or correction of your personal information.

7 Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. While we strive for absolute security, no method of transmission over the internet is 100% secure.

8 Children's Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children. Additionally, by opting into our communications, you represent that you are at least 18 years of age.

9 Updates to This Policy

We may update this Privacy Policy to reflect changes in business practices or regulatory requirements. The updated version will be posted with a new Last Updated date.